Shipping & Delivery Policy

Who this policy covers

This policy explains how orders are shipped and delivered by Ambivert Technologies Private Limited (“INR500”, “we”). It has two parts: domestic orders within India and international orders. For returns and refunds see our Returns, Refunds and Cancellation Policy.

Domestic orders (India): Order Processing Timelines

All physical contactless hardware inventory listed online—including raw NFC chip variants, blank smart PVC cards, and flexible micro FPC tracking elements—is warehoused locally in Pune, Maharashtra.

Orders received before 11:00 AM IST are securely packaged and handed over to our primary logistics providers on the exact same business day. Orders finalized later in the afternoon or over weekends transfer cleanly to the subsequent working morning run.

Domestic orders (India): Shipping Fees & Free Tiers

We believe high-precision hardware operations shouldn't be penalized by expensive fulfillment overhead. Shipping is a flat fee by delivery state, shown at checkout before you pay:

Domestic orders (India): Estimated Delivery Timeframes

We maintain express partnerships with leading national surface networks (such as Delhivery, Blue Dart, and Trackon) to secure predictable physical arrivals.

Estimated structural window metrics map precisely out as follows:

• Metro Areas (Mumbai, Delhi, Bangalore, etc.): 2 to 4 working days.

• Rest of Mainland India: 4 to 7 working days.

Domestic orders (India): Tracking Codes & Transit Claims

As soon as tracking labels validate via ground terminals, a tracking hash link drops onto your registered WhatsApp contact window and email inbox dynamically.

If physical containers suffer external impacts or arrive visually punctured during transit, document the outer layout clearly and ping our operational hotline at +91 9960 160016 within 24 hours of drop-off confirmation. We will handle sorting replacements out immediately.

International orders

INR500 accepts international order enquiries and orders for destinations that can be serviced by the company. The list of destinations available at checkout may change, and we may decline an order to a destination we cannot service lawfully or practically.

International shipping is quoted separately for each order. Shipping charges depend on the destination, package weight and dimensions, product type, quantity, carrier availability, customs requirements, and the selected shipping service. The product price shown on the website does not include international shipping unless it is explicitly stated.

After receiving an international order, INR500 reviews the destination and order details and provides a shipping quotation. You must review and approve the quotation before the shipping arrangement is finalised. Where additional payment is required, dispatch will normally take place after the applicable payment is received and verified.

The shipping quotation

A quotation tells you whether it covers products only, products plus shipping, or products, shipping and specified taxes or charges. It also shows the shipping method, an estimated delivery window and the date until which the quotation is valid. A quotation that has expired cannot be accepted; ask us for a new one.

We do not charge an estimated shipping fee and we do not treat shipping as agreed until you have accepted the quotation. If you decline, nothing further is charged.

Delivery estimates

Any delivery estimate we give is indicative and depends on production time, carrier service, customs clearance and destination-country conditions. An estimate is not a guaranteed delivery date unless we expressly confirm a date in writing.

Customs duties and import charges

International orders may be subject to import duties, taxes (such as import VAT or GST), customs clearance fees, brokerage charges and other fees imposed by the destination country or the carrier. Unless expressly agreed otherwise in writing, these destination-country charges are the customer's responsibility. A quotation will say if it includes any such charges.

Please check that the products you order may legally be imported into your destination country. We cannot advise on import rules for every country.

Address accuracy

Please provide a complete and accurate delivery address and valid contact details, including a phone number with the country code. Additional costs caused by an incorrect address, a failed delivery, a return or a re-delivery may be charged to the customer where permitted by law and agreed in advance.

Tracking

Where tracking is available, we provide the carrier and tracking number after dispatch, by email and on your order page.

Shipping delays and lost shipments

We will help with carrier enquiries where appropriate. Resolution, replacement or refund arrangements depend on the order terms, the carrier's findings, applicable law and the circumstances of the shipment. Nothing in this policy excludes mandatory consumer rights. See also the Returns, Refunds and Cancellation Policy.

Shipping enquiries

International customers can contact us to discuss destinations, carrier options, shipping quotations, bulk shipments and special delivery requirements. Use the international enquiry form, email hello@inr500.com or message us on WhatsApp at +91 9960 160016.